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Prepaid Mastercard Card

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Prepaid MasterCard Card Tutorial

Card Limitations


How does the MasterCard work?

Your Prepaid MasterCard can only be used for purchases that do not exceed the available balance where Debit MasterCard is accepted.

Details on where you CAN use the card:

Generally, you can use the Prepaid MasterCard Card at locations where MasterCard Debit Cards are accepted. You will only be able to charge up to the amount in your ProPay Payments Account "Available Balance." Since it is not a credit card, the card may not be used for an amount above your ProPay Payments Account "Available Balance." If the card does happen to charge an amount above your "Available Balance," you will be responsible for any negative balance in your Account.

You may withdraw up to your full "Account Balance," or $1000 in cash per day, whichever is less at participating ATM's worldwide. With over 900,000 ATM's in over 120 countries, you are never far from an ATM. Simply look for an ATM displaying the Cirrus or MasterCard logos (displayed on the back of your card). The ATM owner or operator may assess additional transaction fees, which should be posted on the ATM or ATM screen.

Details on where you CANNOT use the card:

The card may not be used for certain transactions. Examples of these transactions include but are not limited to:

  • Pay at the pump gasoline
  • Reserving or placing items on hold
  • Internet Gambling or Casinos

Although the card will not work properly at the pump, you may buy gasoline with your card by paying for it inside. There may also be other businesses in which problems could arise. In such cases you may not be able to use your Prepaid MasterCard Card.

Withdrawal and Purchase Limits

You may only withdrawal or purchase amounts less than or equal to your ProPay Payments Account "Available Balance." For your protection, if an unusual amount of activity or transactions take place in a short period of time, you may receive a call from ProPay to investigate the behavior.

Temporary MasterCard Authorizations

A temporary authorization transaction is the result of a merchant requesting to confirm that your Prepaid MasterCard Card is active and your ProPay Payments Account has a sufficient "Available Balance" to accommodate transactions. Temporary authorizations may not be disputed until they have settled. Learn more about temporary authorizations.

ProPay, Inc. is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. The ProPay Prepaid MasterCards are issued by MetaBankā„¢, Member FDIC, pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated.
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