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Prepaid Mastercard Card

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Prepaid MasterCard Card Tutorial

Lost / Stolen Cards


With your Prepaid MasterCard Card, you will not be liable for unauthorized transactions that are reported within 48 hours of use, as long as you follow the guidelines outlined in the Card User Agreement and the Error Resolution Policy.

Report your missing card immediately or notify ProPay as soon as you notice any unauthorized activity by calling (800) 365-7816 at anytime.

The sooner you notify ProPay, the sooner we can protect your Account (Authorized use of your card means use by yourself or anyone to whom you give actual, implied, or apparent authority).

ProPay, Inc. is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. The ProPay Prepaid MasterCards are issued by MetaBankā„¢, Member FDIC, pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated.
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