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Prepaid Mastercard Card

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Prepaid MasterCard Card Tutorial

Safety Information


Card Safety

  • When selecting your four digit code (PIN), do not use any number that is easily predictable.
  • Memorize your PIN and never share it with anyone, do not write it down.
  • Shop with merchants you know and trust.
  • Regularly review your account reports to verify your Prepaid MasterCard Card transactions. Contact ProPay immediately if you identify any discrepancies at (800) 365-7816 at any time.
  • Make sure any Internet purchase activity you engage in is secured with encryption to protect your account information. Look for "secure transaction" symbols.
  • Do not send your card number through e-mail, as it may not be secure.
  • Always be sure to log off from any site after you make a purchase with your card number. If you cannot log off, shut down your browser to prevent unauthorized access to your Prepaid MasterCard Card information.

ATM Safety

  • Observe your surroundings before using an ATM. If the machine is obstructed from view or poorly lit, visit another ATM.
  • Take a friend with you — especially at night.
  • Have your card out and ready to use.
  • Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.
  • Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.
  • Take your receipt. The transaction amount will be automatically deducted from your ProPay Account.
  • Do not leave your car unlocked or engine running when you get out to use an ATM.
  • When using a drive-up ATM, make sure all passenger car doors are locked and windows are up.
  • While many ATM's are available 24 hours a day, some may be open only during local business hours. To be on the safe side, plan your withdrawals ahead of time.
ProPay, Inc. is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. The ProPay Prepaid MasterCards are issued by MetaBankā„¢, Member FDIC, pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated.
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