Transferring Funds to Another ProPay Account
What is the “Transfer Funds to Another ProPay Account” option?
You have the ability to transfer money from your ProPay Payments Account to another person's ProPay account.
To transfer funds to another ProPay or ProPay Payments Account:
In the “Transfer Funds From” field select “My ProPay Account”
In the “Transfer Funds To” field select “To Another ProPay Account”
In the “Amount” field enter the amount that you would like to transfer
Click the “Review Transfer” button
If the transfer information is correct press the “Submit” button (if incorrect, you may click the Edit button to return to the previous page)
The request has been sent when you receive the “success” message on the screen.
Because it is not possible to cancel or dispute a funds transfer to another ProPay Account, be absolutely sure to enter the receiving email address correctly.
If the recipient email address is not entered correctly or the recipient does not have a ProPay account, the transaction may be rejected.
What is the fee to transfer funds to another ProPay account?
There is no fee charged to transfer funds to another ProPay account.
Can I cancel a transfer funds to another ProPay account?
Because it is a simple transfer from one ProPay account to another ProPay account, you cannot cancel or dispute a transfer to another ProPay account once the transfer has been successfully completed.
What can I do if I have mistyped the e-mail address of the recipient?
It is not possible to cancel a transfer to another ProPay account.
Chances are, if you have mistyped the e-mail address of the recipient, ProPay will not find a matching account in our system and the transaction will be rejected.
Is there a limit to the amount I can transfer to another ProPay account?
There is no limit, but you must have an available balance equal to or greater than the transfer amount.
What if I do not have enough funds in my ProPay account?
You may transfer as much money as is in your ProPay account. If you would like to transfer more money than what is available in your ProPay account to another ProPay account, you can use the Add Funds feature to increase your ProPay account balance.