Support


Have a question? Need assistance with your account? Send a message to our friendly customer service team and they will reach out to you as soon as possible.

Click the button below or contact us via telephone or email:


      Hours: Monday - Friday, 6:30 - 7:00pm (MDT)
      Phone: 866-573-0951 
      Email: customerservice@propay.com

 

Frequently Asked Questions

Adding Funds to My ProPay Account     

     ProPay PrePaid MasterCard Card

Bank Account Validation     

     Transferring Funds to Another ProPay Account

Closing My ProPay Account     

     Renewing My Account

Editing My Account Information     

     Viewing My Reports

Logging Into My Account     

     Sign Up for an Account

Phone Access System     

     Transfering Funds to My Bank Account